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Adherence to Quality 1

Quality

Hughes Systique (HSC) is a CMMI Level 5 Version2.0 DEV+SVC, ISO 9001:2015, ISO 27001:2022, ISO 27701:2019 and People CMM v2.0 Level 5 certified company.

Quality Policy

To create an environment that nurtures leadership in individuals who as a team strive for highest level of customer satisfaction by providing technology solutions, products and services through a well-defined and measurable process.

To achieve this aim, the organization will:

  • Focus on technology and market trends to better understand and serve customers.
  • Empower people to make decisions per the organization’s guiding values and principles.
  • Continuously monitor and improve the processes to deliver the highest level of quality.

Information Security Policy

“Hughes Systique is committed, in accordance with its company purpose and values, for maintaining and improving information security through review of objectives periodically for continual improvement. We understand that information is a critical asset and must be protected against unauthorized access, disclosure, alteration, and destruction. This Information Security Policy outlines our commitment to safeguarding information assets and maintaining the confidentiality, integrity, and availability of data.”

Privacy Policy

Hughes Systique is committed to safeguarding the personal information of its customers, employees, suppliers, and other natural persons that it will have to access, collect, store, process, transfer, and dispose of while conducting its business operations.

With its global operations offering solutions, products, and services across several geographies, Hughes Systique is cognizant of its obligations toward various applicable privacy laws and regulations. In addition, as a good corporate citizen, Hughes Systique fully recognizes the risks of loss of goodwill and other liabilities that may result from non-compliance.

Towards this purpose, Hughes Systique has established and adopted a data privacy framework that extends through its entire global operations. The technical and organizational measures that constitute this framework are aimed at not only assuring and ensuring protection of personal information across the delivery and support functions processes in their capacity as a controller and/or processor but also continually improving the data privacy framework.

Process and Improvement Focus at HSC

  • A comprehensive set of standardized, well-defined processes for consistently delivering projects within quality, cost, schedule targets
  • Processes can be flexibly tailored or adapted as required by the customer or project-specific needs
  • Use of data and metrics for planning, tracking, and improvement
  • Focus on continuous improvement based on (past) project data, lessons learned, customer feedback and industry best practices

The HSC BMS supports multiple project execution models, including Agile for fast-paced turnaround projects and the waterfall model. The HSC Agile methodology has been perfected and fine-tuned over multiple years to ensure high-quality deliverables for customers who prefer to engage in the Agile process.

HSC DevOps Lifecycle

By implementing DevOps culture and practices, Hughes Systique delivers software faster and more efficiently. Under the collaborative influence of DevOps, software engineers and IT operations together work towards maximizing customer experience and organizational success. Take a look at HSC’s DevOps practices and offerings for faster Go-To-Market and better customer experience.

Business Management System

HSC BMS is aligned with our customer needs, business context and benchmarked against industry standards such as ISO 9001, ISO 27001 and CMMI.

Process and Improvement Focus at HSC

  • Presales
  • Project Management
  • Engineering
  • Project Support

BMS also contains processes for managing and performing other business activities in the organization:

  • Process Management
  • Information Security
  • Data Privacy
  • Functions (Admin, Finance, HR, IT, Quality, Sales & Mktg.)

At HSC, there is a strong focus on quantitatively managing projects. As part of our BMS, we have a well defined metrics program in place through which we analyze various metrics both at the project level as well as at the organization level.

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