Quality

Quality

Hughes Systique Corp (HSC) is a CMMI Level 5, ISO 9001:2015 and ISO/IEC 27001:2013 (ISMS) certified company.

Quality Policy

To create an environment that nurtures leadership in individuals who as a team strive for highest level of customer satisfaction by providing technology solutions, products and services through a well-defined and measurable process.

Towards achieving this aim, organization will:

  • Focus on the technology and market trends to understand and serve the customers better.
  • Empower people to take decisions as per the guiding values and principles of the organization.
  • Continuously monitor and improve the processes to deliver highest level of quality.

Information Security Policy

Security of organization's Physical, Information, Software, Service and Intellectual assets is of paramount importance and the Confidentiality, Integrity and Availability of these assets will be maintained at all the times through the controls which are commensurate with the asset value.

Privacy Policy

Hughes Systique is committed to safeguarding the personal information of its customers, employees, suppliers and other natural persons that it will have to access, store or process during the course of conducting its business activities.

With its global operations offering solutions, products and services spanning across several geographies, Hughes Systique is cognizant of its obligations towards various applicable privacy laws and regulations. In addition, as a good corporate citizen, Hughes Systique fully recognizes the risks in terms of loss of goodwill and other liabilities which may result from non-compliance.

Towards this purpose, Hughes Systique has established and adopted a data privacy framework across its operations globally. The technical and organizational measures that constitute this framework are aimed at assuring and ensuring protection of personal information across the delivery and functional processes in the entire organization.

Process and Improvement Focus at HSC

  • A comprehensive set of standardized, well-defined processes for consistently delivering projects within quality, cost, schedule targets
  • Processes can be flexibly tailored or adapted as required by the customer or project-specific needs
  • Use of data and metrics for planning, tracking, and improvement
  • Focus on continuous improvement based on (past) project data, lessons learned, customer feedback and industry best practices

 HSC has established well-defined systems and processes in the form of a BMS (Business Management System) which assures direct benefits to our customer in terms of delivery excellence. Some of the key value propositions we provide to our customers include:

  • Higher quality
  • Reduced variance
  • Timely delivery
  • High visibility into the project
  • Shorter learning curve
  • Better risk management
  • Security and confidentiality of data and information

The HSC BMS supports multiple models of project execution, including Agile for fast-paced quick turnaround projects as well as the waterfall model. The HSC Agile methodology has been perfected and fine-tuned over multiple years to ensure high-quality deliverables for customers that prefer to engage in the Agile process.

HSC Agile Lifecycle

HSC-Agile-Process

HSC DevOps Lifecycle

By implementing DevOps culture and practices, Hughes Systique delivers software faster and more efficiently. Under the collaborative influence of DevOps, software engineers and IT operations together work towards maximizing customer experience and organizational success. Take a look at HSC's DevOps practices and offerings for faster Go-To-Market and better customer experience.

DevOps-Cycle

Business Management System

HSC BMS is aligned with our customer needs, business context and benchmarked against industry standards such as ISO 9001, ISO 27001 and CMMI.

 Quality-Process-Management

The BMS is an integrated framework for delivering projects to our customers and includes processes for:

  • Presales
  • Project Management
  • Engineering
  • Project Support

BMS also contains processes for managing and performing other business activities in the organization:

  • Process Management
  • Information Security
  • Data Privacy
  • Functions (Admin, Finance, HR, IT, Quality, Sales & Mktg.) 

At HSC there is a strong focus on quantitatively managing projects. As part of our BMS, we have a well defined metrics program in place through which we analyze various metrics both at the project level as well as at the organization level.  All the software engineering activities at HSC are controlled by a four-tier structure of documented procedures, plans and instructions as shown below:
4-tier-documented-quality-process
 

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